Privacy Policy

Your privacy is important to us. This Privacy Policy explains how MIORA collects, uses, shares, and protects your personal data when you visit our website or make a purchase.

🔐 Who we are

MIORA is a stainless steel jewelry brand based in Portugal, operating throughout the European Union. We are responsible for processing your personal data on this website: miora.me .

📋 What data we collect

We only collect the data necessary to provide a safe, efficient, and personalized service. This includes:

  • First and last name

  • Delivery and/or billing address

  • Email address

  • Phone number (optional)

  • Payment information (securely processed by partners)

  • Order history and website interactions

  • Browsing preferences (through cookies, with your consent)

🛠️ How we use your data

We use your data to:

  • Process orders and payments

  • Send confirmations, updates, and invoices

  • Managing deliveries and returns

  • Improve the website browsing experience

  • Respond to questions or support requests

  • Send promotional communications (if you authorize)

📤 Data sharing

We only share your data with third parties strictly necessary for the operation of the store, such as:

  • Secure payment platforms

  • Carriers for delivery

  • Email marketing services (if subscribed)

  • Data analysis tools (Google Analytics, Meta Pixel, etc.)

All partners are GDPR compliant.

📬 Marketing and communications

We'll only send you promotional emails if you've given us your explicit consent. You can unsubscribe at any time by clicking "unsubscribe" in the footer of any email.

🍪 Cookies

This website uses cookies to improve your browsing experience. You can configure or reject non-essential cookies through the consent banner when accessing the website.

📁 Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Correct incorrect or incomplete data

  • Request deletion of your data

  • Withdraw consent given

  • Complain to the national data protection authority

You can exercise these rights by sending an email to: miora@miora.me

📦 Data retention

We only keep your data for as long as necessary to comply with legal obligations, process orders, and provide support. After that, the data is securely deleted.

🔒 Security

We apply technical and organizational measures to protect your data against loss, unauthorized access or improper disclosure.

🔄 Changes to this policy

We may update this policy periodically to reflect legal or operational changes. The most recent version will always be available on this page.

📞 Contact

If you have questions about our Privacy Policy or how we use your data, please contact us:

📩 Email: miora@miora.me
📱 Instagram: @miora.me